The terms below govern the sale of our objects. They are, unusually for us, entirely present.
Who we are
These Terms & Conditions govern your purchase of goods from LeerHaus. LeerHaus is a trading name of Prystine Web Solutions Ltd (Company No. 12513859), registered in England & Wales at 23 Barberry Drive, Didcot, OX11 6JY (VAT GB421674703). You can reach us at [email protected]. By placing an order you accept these terms.
The objects
Our objects are described plainly and, where relevant, as absent. Nothing on the site is intended to mislead: what is described as nothing is nothing, and is sold as such. Product images are illustrative. Some absence may settle in transit; this is expected and is not a defect.
Placing an order
Displaying an object is an invitation to treat, not an offer. When you place an order you make an offer to buy it. A contract is formed only when we send an email confirming dispatch (or, for collection, confirming the order is ready). If we cannot fulfil your order we will tell you and refund any payment taken.
Price and payment
Prices are in pounds sterling and include VAT at the prevailing rate. Delivery is charged separately and shown at checkout before you pay. Payment is taken at checkout by our payment processor, Stripe; we do not see or store your card details. We take care to price correctly, but where an object is obviously mispriced we may cancel the order and refund you in full.
Delivery and collection
We aim to dispatch within three working days. Delivery times are estimates, not guarantees. Risk in the goods passes to you on delivery or collection; ownership passes once we have received payment in full. Collection from Didcot is by prior arrangement — select the option at checkout and we will confirm a time.
Cancellation, returns and refunds
If you are a consumer you have the right to cancel within 14 days. The full procedure, including how to return an item and how refunds are made, is set out on our Returns & Refunds page, which forms part of these terms.
Digital items
Some items — for example, Premium Silence — are supplied as an instant digital download. By purchasing and beginning the download you agree to immediate supply and acknowledge that you lose the right to cancel once the download has begun.
Your statutory rights
Nothing in these terms affects your statutory rights under the Consumer Rights Act 2015 — including that goods must be as described, of satisfactory quality, and fit for purpose.
Our responsibility to you
We are responsible for foreseeable loss and damage that we cause. We do not exclude or limit our liability where it would be unlawful to do so — including for death or personal injury caused by our negligence, for fraud, or for breach of your statutory rights. Otherwise, and to the extent permitted by law, we are not liable for business losses, as we supply our objects for domestic and private use.
Events beyond our control
We are not liable for any failure or delay in performing our obligations that is caused by events outside our reasonable control. Where this happens we will contact you and extend the time for performance; you may cancel and receive a refund for anything paid for and not received.
Privacy
We handle your personal data in accordance with our Privacy Policy.
Changes and governing law
We may update these terms from time to time; the version in force is the one published here when you place your order. These terms are governed by the law of England & Wales and are subject to the non-exclusive jurisdiction of its courts. If you live in Scotland or Northern Ireland, you may also bring proceedings in your own jurisdiction.
Last updated July 2026.
Digital items
Certain items — our print-at-home editions and other downloads — are supplied as digital content and made available immediately upon purchase. By completing checkout and downloading, you expressly consent to immediate delivery and acknowledge that you thereby lose your statutory 14-day right to cancel under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. Digital items are accordingly non-refundable once download has begun, save where an item is faulty or not as described.